BMC MyIT Service Broker module
BMC MyIT Service Broker is the administration interface for authoring service catalogs and defining fulfillment workflows for service catalog items for BMC MyIT end users to request.
BMC MyIT Service Broker uses BMC Atrium Orchestrator as a service request fulfillment engine to process services. The BMC MyIT Service Broker Integration SA module enables BMC MyIT Service Broker to invoke the services exposed to the BMC MyIT Service Broker via a connector. The BAO connector available in BMC MyIT Service Broker acts as an integration between BMC MyIT Service Broker and BMC Atrium Orchestrator.
The following out-of-the-box services are exposed to the BMC MyIT Service Broker for fulfilling by using BMC Atrium Orchestrator.
Where to go from here
Consult the following table to get started:
| To | Products involved | See |
|---|---|---|
| Install BMC MyIT Service Broker module | BMC Atrium Orchestrator | Installing BMC MyIT Service Broker module |
| Configure adapters and modules required for the integration | BMC Atrium Orchestrator | Configuring BMC Atrium Orchestrator Content |
| Configure BAO connector | BMC MyIT Service Broker | Configuring connector in BMC MyIT Service Broker |
| Import a service, create a workflow for the service, and build a service questionnaire | BMC MyIT Service Broker | Working with services in BMC MyIT Service Broker |
| Submit a service for approval | BMC MyIT Service Broker | Working with services in BMC MyIT Service Broker |
| Request for unlocking a user's account | BMC MyIT | User scenario for unlocking user accounts by using BMC MyIT |
| Request for extending mailbox size | BMC MyIT | |
| Request for onboarding a new employee | BMC MyIT | User scenario for onboarding a new employee by using BMC MyIT |
| Request for offboarding an employee | BMC MyIT | User scenario for offboarding an employee using BMC MyIT |
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