Content – Platform compatibility
Installation enhancements
Application adapter enhancements
Base adapter enhancements
Run book enhancements
Click a feature on the left to see the enhancements included in this release.
BMC Atrium Orchestrator Content 20.16.03 is compatible with the following versions of BMC Atrium Orchestrator Platform:
- 7.9 and its service packs and patches
- 7.8 and its service packs and patches
- 7.7 and its service packs and patches
For the latest released BMC Atrium Orchestrator Platform online technical documentation, see BMC Atrium Orchestrator Platform.
BMC Service Desk Automation run book installation now allows configuration of adapters and modules
The BMC Atrium Orchestrator content installer now allows you to add, configure, and enable adapters and modules for the BMC Service Desk Automation run book directly from the installer.
In the earlier versions of the run book, the content installer only uploaded BMC Atrium Orchestrator artifacts (adapters and modules) to the repository. A service desk administrator had to manually configure and enable each adapter and module required to implement the solution.
The new run book installer reduces the manual effort required in configuring and enabling adapters and modules on the grid.
For more information, see Installing BMC Service Desk Automation run book.
BMC TrueSight Operations Manager adapter supports BMC TrueSight Operations Management 10.5
BMC TrueSight Operations Manager application adapter now supports BMC TrueSight Operations Management application 10.5. All configurations remain unchanged.
For more information, BMC TrueSight Operations Manager adapter.
BMC Server Automation adapter supports BMC Server Automation 8.9
The BMC Server Automation application adapter now supports BMC Server Automation 8.9. All configurations remain unchanged.
For more information, see BMC Server Automation adapter.
BMC Network Automation adapter supports BMC Network Automation 8.9
The BMC Network Automation application adapter now supports BMC Network Automation 8.9. All configurations remain unchanged.
For more information, see BMC Network Automation adapter.
BMC Database Automation adapter supports BMC Database Automation 8.9
The BMC Database Automation application adapter now supports BMC Database Automation 8.9. All configurations remain unchanged.
For more information, see BMC Database Automation adapter.
Microsoft System Center Operations Manager adapter supports Microsoft System Center Operations Manager 2012 and 2016
The Microsoft System Center Operations Manager application adapter now supports Microsoft System Center Operations Manager 2012 and 2016 versions.
A new element, Scom version is added to the adapter configuration to specify the Microsoft System Center Operations Manager version to be used by the adapter. See Configuring the Operations Manager actor adapter.
The adapter requests and responses for versions 2012 and 2016 are same and are included in the v2012 directory. For more information, see Operations Manager 2012 actor adapter requests and responses.
SMTP adapter supports bcc email addresses
You can now specify blind carbon copy (bcc) addresses in the Send Email process in the SMTP mail adapter. For more information, see SMTP adapter module - Send Email process.
A new parameter, <secure-protocol> has been added to the SMTP, IMAP, and POP mail adapter configuration to specify whether the adapter can use SSL/TLS protocols for establishing a network connection with a target server. For more information, see Mail adapters.
BMC Continuous Compliance for Databases run book supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1
The BMC Continuous Compliance for Databases run book now supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1. All configurations and artifacts remains unchanged.
For more information, see BMC Continuous Compliance for Databases.
BMC Continuous Compliance for Servers run book supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1
The BMC Continuous Compliance for Servers run book now supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1. All configurations and artifacts remains unchanged.
For more information, see BMC Continuous Compliance for Servers.
BMC Continuous Compliance for Networks run book supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1
The BMC Continuous Compliance for Networks run book now supports BMC BladeLogic Automation Suite 8.9 and BMC Remedy ITSM 9.1. All configurations and artifacts remains unchanged.
For more information, see BMC Continuous Compliance for Networks.
New out-of-the-box use case for offboarding an employee by using the BMC Service Desk Automation run book
A new use case for offboarding an employee from an organization is now available out-of-the-box when you install the BMC Service Desk Automation run book. The Offboard Employee process disables a user's mailbox in Microsoft Exchange and disables the user account from Microsoft Active Directory.
For more information, see User scenario for offboarding an employee.
The offboard employee scenario can also be run using BMC MyIT integration with BMC MyIT Service Broker. For more information, see User scenario for offboarding an employee by using BMC MyIT.
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