Request product licenses

You can find help for requesting product licenses in the 'My Support' menu, by clicking the Licensing and Passwords link.

  • On the top of the page you'll find instructions for requesting license information for Remedy products. Follow the links to request new or trial licenses, purge existing licenses, or upgrade your license files.
  • Further down the page, under the 'Product Password Requests' you can follow the instructions to request passwords for other BMC products.
  • For Compuware/AMI DevX products, you can download a temporary license key from Electronic Product Downloads (EPD) using the following:
      Access BMC Support Central > Product Downloads > Product Download Tool > Filter by your Support Contract or Search for Products > Click on the available version of the product > License Information Tab > Emergency Key.
Note

For help with Remedy license requests, please refer to the instructions found here


 

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