Favorite Products and Alerts


This application allows you to favorite the BMC products you work with most often and subscribe to product alert emails for BMC products. Your favorites are used to personalize your experience while interacting with BMC websites, applications, and services; making it easier, more effective, and enjoyable. 


Where can I find it?

You can access the application here or by navigating to 'Favorite Products & Alert Subscriptions' in the 'My Support' menu of BMC's Support Central:

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This is what the application looks like: 

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You can manage your favorite products in lots of places!

You can add or remove from your list of favorite BMC products wherever you see the five-sided star icon; image2022-4-14_20-58-44.pngor image2022-4-14_20-58-57.pngon a BMC website.


You can manage your product alerts in a few places too!

You can add or remove from your product alert subscriptions wherever you see this button; image2022-4-14_21-2-17.pngor this notification image2022-4-14_21-2-52.pngon a BMC website.


How does it work?

You can take the guided tour to get familiar with the application...

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...or if you prefer, continue reading here.


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Search for your products. As you begin typing, the list of BMC products below responds to your input.

Use the 'All products', 'My Supported Products', and 'My Selection' tabs to filter the product list as required:

  • 'My Selection' restricts the list of products to just your favorite BMC products and alert subscriptions.
  • 'My Supported Products' restricts the list to just those products that you are supported on by virtue of having added the relevant Support IDs to your profile.
  • The 'Supported' column of the table shows you if you are currently supported to download, use and log support cases for a BMC product.
  • The 'Subscribed' column in the table shows you if you are currently subscribed to Product Alert emails for a BMC product. Slide the switch to subscribe to a product's alert emails. Slide it off to unsubscribe.
  • The 'Favorited' column shows you if a BMC product is in your favorites. Click the star to favorite a product. This will personalize the BMC website and BMC web applications for you. Clear the favorite star to unfavorite a product.


Click the star icon to designate a BMC product as a favorite. This will personalize the BMC website and applications for you.

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Click My Supported Products to filter the list and make the process of finding a specific product easier.

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Click My Selection to review your Favorites and Product Alert subscriptions.

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Subscribe to product alerts by clicking on the toggle button in the 'Alerts' column. You can see a description of the various product alert types here.

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After selecting your favorite BMC products, your BMC Support Central, search, downloads, Communities content, and more will be personalized for you!



 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*