Use the Product Downloads tool


The Product Downloads (EPD) tool is the main interface for downloading products, patches, and updates from BMC.com. You will need to be logged into Support Central to access the EPD. Under the 'Downloads & Products' menu item, click 'Downloads.'


Downloads_and_Products_Menu2.png


Or you can click on the"Product Downloads" tile to go to the Product Downloads web page.

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On the Product Download page, you will see a link and video for downloads.

EPD_screenshot.png


The link goes to Our new Electronic Production Distribution (EPD) tool

There is also an introductory video (below) for BMC's new Electronic Production Distribution (EPD) tool


Once you click on the EPD interface itself, you may see a screen announcing new features or browser support notes for the most recent release of EPD. You can click the Remind Me Later button to see this screen every time you log in, or the Do not Remind Me Again button to dismiss the notification.

The next screen is the 'Export Compliance and Access Terms.' On this page, you'll need to enter your country and company name, as well as read and agree to the Export Compliance and Product Access Terms. Once you've read and selected both 'I Agree' boxes, you can click the Continue button.

In the following pages, we'll walk through each page of the EPD interface.

Note

If you need more in-depth help using EPD, please refer to the EPD user guide.

 

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