Using Mainframe Maintenance

For several of our product lines for mainframe and distributed systems, we have Product Temporary Fixes (PTFs) available. Clicking on the ' Mainframe Maintenance ' link under 'Downloads & Products' will take you to a page from which you can access these and other fixes.

Using SMP/E RECEIVE ORDER (Recommended)

You can maintain your BMC products by using the IBM SMP/E RECEIVE ORDER command.
SMP/E RECEIVE ORDER simplifies ordering and retrieving BMC service updates, either on demand or through your scheduler. Using RECEIVE ORDER, you can:

• Request a corrective or preventive service that encompasses any of the following areas:
• Critical—All PTFs that resolve High Impact or Pervasive (HIPER) or PTF-in-error (PE) conditions
• Recommended—Current RSL level PTFs and all PTFs that are resolved or that resolve HIPER or PE conditions
• Authorized program analysis reports (APARs)
• Program temporary fixes (PTFs)
• Enhanced HOLDDATA
• All—All SYSMODs (PTFs and APARs)
• Automate the service (via your scheduler) by running JCL on a recurring basis to identify service needs.
• Apply the system modifications (SYSMODs) to the appropriate zone.

The following links will take you to the detailed instructions for:

• Requirements for using RECEIVE ORDER for BMC products
• To create a RECEIVE ORDER batch job
• Sample RECEIVE ORDER batch job

Using eFix PTF Distribution

A link on the Mainframe Maintenance web page, ' eFix PTF Distribution Services ' will take you to the eFix interface. 

Note:  eFix only supports INCONTROL products.  The INCONTROL for z/OS products can use RECEIVE ORDER to get PTFs instead of eFix.

From the eFix interface, you can search for the fix you need according to your server environment (1), the type of fix you're after (2), or the product name and version (in the 'Search Arguments' text box (3)).
Leave the 'Browser' option (4) selected to have your search results appear in your browser window and click the Search button. Select your fix from the list and click the Download selected PTFs on this page button to download it.
If your PTF is not available via the eFix interface, you may be able to access it from our secure FTP sites. Go back to the 'Mainframe PTFs' landing page and click the link to the FTP site instructions. You can also just click on the 'FTP Sites' link under 'Downloads & Products'.
Not all products are installed via EPD. Go to http://www.bmc.com/support/downloads-patches/mainframe-installation.html for more info.