Contact BMC

While we do our best to design our Support Central resources so you can easily track down the answers to your questions, you can always reach out to our Customer Care team directly, for one-on-one support.
You have several options for reaching customer support:

• From the Support Central dashboard, click on 'Contact Support' menu link. Then select your region from the drop-down menu to access contact information of your region.
  
  

• The Customer Care team is available to chat with you to assist you with any website queries you may have. These include password reset questions, questions related to your support ID, EPD queries or issues with the website itself. 

  To obtain assistance, navigate to BMC Support and select “Chat with Addy.” 

  On many of the Support Central pages you'll see this chat icon on the bottom right of your screen when Agents are available.

  

• You can select your country from the Country dropdown (as shown in the below image) 
• Click on My BMC Team link and login with your credentials to see the personalized contact details of your Sales , Renewal, Services, Customer Value Realization, Education Services, BMC Advantage and Premier Services representatives.