BMC Service Request Management checks


Product Catalog Version Check for SRM

This topic covers information on the prechecks performed by the BMC Remedy Configuration Check utility for BMC Service Request Management. It also describes the expected results of the checks and corrective actions to be taken if a check fails.

Best practice
We recommend that you run all the pre-upgrade checks before you upgrade to a higher version. If you encounter any error or warning, address the issue as it may prevent a successful upgrade.

The following checks are included:

AR Server Version Check for SRM

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Approval Server Version Check for SRM

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Assignment Engine Version Check for SRM

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Install Space Availability Check for SRM

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PD Version Check for SRM

Product Catalog Version Check for SRM

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RAM Availability Check for SRM

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Schema Field ID Violation Check for SRM

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SRM Application License Check

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Temp Space Availability Check for SRM

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Related Topics

BMC-Remedy-AR-System-checks

BMC-Atrium-Core-checks

BMC-Remedy-ITSM-checks

BMC-Remedy-ITSM-Process-Designer-checks

BMC-Service-Level-Management-checks

Unified-Data-Management-UDM-checks

 

 

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