BMC Remedy AR System checks

The BMC Remedy Configuration Check utility performs the following checks on the BMC Remedy Action Request (AR) System. The expected results are described in addition to corrective actions you can take if a check fails.

Best practice
BMC recommends that you run all the pre-upgrade checks before you upgrade to a later version. Use the version of the utility to which you want to upgrade. Address errors or warnings because these issues might prevent a successful upgrade. Some of the AR System checks are initiated by the installer.

The following checks are described:

Category of check	Available checks
Main system checks	Approval Socket Test AR System Email Engine Service Name Check ASJ Thread Count Test Attachment Extension Security Exemption Check Filter Correction Check Dependent Library Check for Linux and Solaris FTS Indexes Check Incorrect Overlay Field Mapping Check Installed Config Missing Check Join Form Validation Check Network Address Check for Server Next Request ID Block Size Check Object Reservation Check OS Compatibility Check Read-Only-Tran Check RPC Check Secondary Server Down Check System Information Check Validate Service Name Check
Database checks	Corrupted Placeholder Schema Check DB Configuration Check Database Compatibility Check Database Transactional Space Availability Check DB-OS Unicode Lang Check Invalid Views Check GetList Max Entries Check Meta-data Unique Values Check SQL Replication ON Check
Storage checks	CarteHeapSizeCheck Collection Directory Space Availability Check for FTS Check Disk Space Check for ZDT
Parameter checks	AR Config Params Check AR Configuration JAVA Parameters Check AR Machine Parameter Check Repeat Parameter Check
Version checks	Java Version Check Platform (AR System) Version Check

BMC Remedy AR System checks

Approval Socket Test

AR System Email Engine Service Name Check

ASJ Thread Count Test

Attachment Extension Security Exemption Check

Filter Correction Check

Dependent Library Check for Linux and Solaris

Disk Space Check for ZDT

FTS Indexes Check

Incorrect Overlay Field Mapping Check

Installed Config Missing Check

Join Form Validation Check

Network Address Check for Server

Next Request ID Block Size Check

Object Reservation Check

OS Compatibility Check

Read-Only-Tran Check

RPC Check

Secondary Server Down Check

System Information Check

Validate Service Name Check

Corrupted Placeholder Schema Check

DB Configuration Check

Database Compatibility Check

Database Transactional Space Availability Check

DB-OS Unicode Lang Check

Invalid Views Check

GetList Max Entries Check

Meta-data Unique Values Check

SQL Replication ON Check

CarteHeapSizeCheck

Collection Directory Space Availability Check for FTS Check

AR Config Params Check

AR Configuration JAVA Parameters Check

AR Machine Parameter Check

Repeat Parameter Check

Java Version Check

Platform (AR System) Version Check

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