Creating a silent.txt file for BMC Remedy ITSM installation

Before running the silent installer installation of BMC Remedy IT Service Management (ITSM) installation, you must create a silent.txt file that contains the installation options.

Note

A sample input template file named BMCRemedyITSMSuite-ini-template.txt is packaged in the installation disk in the BMCRemedyITSMSuite\windows\Disk1\utility folder for further reference.

To create a silent.txt file for BMC Remedy ITSM installation

  1. Create the silent.txt file using the following options.

    Note

    Ensure the following points:

    • There are no Ctrl+M characters in the silent.txt file on UNIX.
    • Include the appropriate -P and -J switch with each option.

  2. In the silent.txt file, add or modify the options for the installation to run. See the following table for details:
    Parameters for the silent.txt file

Related topics

Options-for-the-silent-txt-file-for-BMC-Remedy-ITSM-installation

Example-silent-installation-files-for-BMC-Remedy-ITSM

Running-the-BMC-Remedy-ITSM-installer-in-silent-mode

 

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