Installing BMC Service Request Management
BMC Service Request Management installation comprises the following stages:
Task | Action | Additional information |
|---|---|---|
1 | If you have not yet prepared for the installation, complete all tasks to prepare the environment for a successful install. | |
2 | Use one of the following methods to install BMC Service Request Management 18.05. | You can choose to perform the installation in phases or all at once. Installing in phases enables you to perform configuration checks and validations, resolve any issues, and capture the installation options so you can start the installation at a later time. Install in silent mode if you do not want UI interaction. |
3 | By default, if you click the Help button from any BMC Remedy IT Service Management product, the Home page of the online product documentation is launched. You will need to install the offline documentation only if you are bound by a firewall or do not have access to internet. This topic helps you understand how to install the offline Help, such that the documentation is accessible to you within your intranet. | |
4 | Perform the post installation procedures for BMC Service Request Management. |
Where to go from here
Next task | |
|---|---|
Up to process | If you have finished installing the applications, return to the appropriate installation process: |
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