Release notes and notices


Date

Summary

Reference

10 December, 2025

Updates available in 25.4.01 hotfix 1:

Important: Apply the hotfix 25.4.01.001 only if you have already downloaded and installed the BMC Helix Service Management 25.4.01 files.

If you have not yet downloaded and installed BMC Helix Service Management 25.4.01, proceed with either a fresh installation or upgrading your existing BMC Helix Service Management environment by using the 25.4.01.001 installer. The 25.4.01.001 installer is a complete package. It can be used for fresh installations, upgrades, and can also be applied as a hotfix to an existing 25.4.01 installation.

See Downloading the installation filesPerforming the BMC Helix Service Management installation, and Upgrading BMC Helix Service Management to 25.4.01.

Applying hotfix 25.4.01.001

20 November, 2025

 

Enhancements available in 25.4.01:

  • Use updated support for technology stack:
    • Kubernetes version 1.34
    • OpenShift version 4.19
    • Nginx Ingress Controller version 1.13.x and 1.14.0
    • Helm 3.19
  • Enable realm identification using patterns
  • Remove obsolete container images 
  • Enable multiple domain authentication with BMC Helix Single Sign-On for seamless authentication
  • Deploy infrastructure services required for CORE mode automatically

   

The release notes in this documentation are specific to deploying BMC Helix Service Management and other components by using container images. For complete release notes, refer to the product documentation of the respective component.

 

 

 

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BMC Helix Service Management Deployment 25.4.01