Administering
As a system administrator, you can perform following tasks to customize and maintain your environment.
Action | Reference |
|---|---|
Replicate configurations and data from one environment to another by using the database refresh pipeline. | |
Resize BMC Helix Innovation Suite deployment to facilitate scaling up and down of your environment. | |
Use a separate BMC Helix Innovation Suite database for your BMC Helix ITSM: Smart Reporting and BMC Helix Dashboards reporting operations. | |
Implement row-level security (RLS) to filter BMC Helix Innovation Suite database content based on user-specific roles.
| |
Integrate BMC Helix Service Management with the CyberArk vault to securely manage privileged credentials and sensitive secrets. | Integrating BMC Helix Service Management with the CyberArk vault |
| If you are licensed for both BMC Helix Service Management and BMC Helix Operations Management, you can set up a separate instance of BMC Helix Operations Management specifically for monitoring the production BMC Helix Service Management and BMC Helix IT Operations Management environment. | Monitoring solution architecture and overview in BMC Helix IT Operations Management deployment documentation |