Smart Reporting parameters in the deployment input configuration file

Use the BMC Helix ITSM: Smart Reportingparameters to set the database, password, and other BMC Helix ITSM: Smart Reporting options.

Important

The customertemplate.sh file contains several parameters. However, the following table lists only those parameters that are used for deploying BMC Helix Service Management on-premises.

Related topics

The following table describes various parameters that you must set for Smart Reporting:

Parameter name

Description

Example

SMARTREPORTING_EXTERNAL_INSTANCE_BASE_URL

Cross launch a shared report to Mid Tier.


SMARTREPORTING_EXTERNAL_INSTANCE_BASE_URL=
"https://${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr.${CLUSTER_DOMAIN}/AdminConsole/sharereport.jsp/"

SMARTREPORTING_REPORTS_EXECUTIONQUEUE_INITIAL_WAITTIME

Configure time (in seconds) to run a report.


SMARTREPORTING_REPORTS_EXECUTIONQUEUE_INITIAL_WAITTIME="5"

Smart Reporting database parameters

SMARTREPORTING_DB_ALWAYS_ON

(Microsoft SQL) Setup the clustered database.

Valid values:

  • (Default) Yes
  • No

SMARTREPORTING_DB_ALWAYS_ON="Yes"

SMARTREPORTING_DB_HOSTNAME

Database host name.

SMARTREPORTING_DB_HOSTNAME="DATABASE_HOST_NAME"

SMARTREPORTING_DB_INSTANCE_NAME

Database instance name


SMARTREPORTING_DB_INSTANCE_NAME="DATABASE_INSTANCE_NAME"

SMARTREPORTING_DB_NAME

Name of the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_DB_NAME=
"${CUSTOMER_SERVICE_NAME}_${DB_ENVIRONMENT}_sr"

SMARTREPORTING_DB_PASSWORD

Password for the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_DB_PASSWORD="SR#Admin#"

SMARTREPORTING_DB_PORT

Port where the BMC Helix ITSM: Smart Reporting database is configured.

SMARTREPORTING_DB_PORT="5432"

SMARTREPORTING_DB_TYPE

Type of the BMC Helix ITSM: Smart Reporting database.

Valid values:

  • oracle
  • postgres
  • sql

SMARTREPORTING_DB_TYPE="postgres"

SMARTREPORTING_DB_USER

BMC Helix ITSM: Smart Reporting database administrator.

SMARTREPORTING_DB_USER=
"${CUSTOMER_SERVICE_NAME}_${DB_ENVIRONMENT}_sradmin"

Smart Reporting database password parameters

SMARTREPORTING_ADMIN_CURRENT_PASSWORD

Current password for the database administrator.


SMARTREPORTING_ADMIN_CURRENT_PASSWORD="siadmin"

SMARTREPORTING_ADMIN_NEW_PASSWORD

New password for the the database administrator.


SMARTREPORTING_ADMIN_NEW_PASSWORD="siadmin1"

SMARTREPORTING_ADMIN_USER

Admin user of the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_ADMIN_USER="siadmin"

SMARTREPORTING_REPORTS_EVENT_CACHE_MAX_DAYS

The maximum number of days for which event objects are stored in cache.

SMARTREPORTING_REPORTS_EVENT_CACHE_MAX_DAYS="30"

SMARTREPORTING_REPORTS_EVENT_CACHE_SIZE

Define cache size for BMC Helix ITSM: Smart Reporting events.

SMARTREPORTING_REPORTS_EVENT_CACHE_SIZE="20000"

SMARTREPORTING_REPORTS_TRANSLATION_CACHE_SIZE

Define the translation cache size.


SMARTREPORTING_REPORTS_TRANSLATION_CACHE_SIZE="5000"

SMARTREPORTING_SERVICE_USER_PASSWORD

Admin user's password for the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_SERVICE_USER_PASSWORD="siadmin"

Ingress parameters

SMARTREPORTING_INGRESS_ENABLED

Enable or disable Ingress creation for BMC Helix ITSM: Smart Reporting service.

Valid values:

  • (Default) true
  • false

SMARTREPORTING_INGRESS_ENABLED="true"

SMARTREPORTING_INGRESS_DOMAIN

Ingress domain name.

SMARTREPORTING_INGRESS_DOMAIN="${CLUSTER_DOMAIN}"

SMARTREPORTING_INGRESS_HOST

Ingress host URL.

SMARTREPORTING_INGRESS_HOST=
"${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr"

Route parameters

SMARTREPORTING_ROUTE_ENABLED


Enable or disable route creation for BMC Helix ITSM: Smart Reporting service.

Valid values:

  • true
  • (Default) false

SMARTREPORTING_ROUTE_ENABLED="false"

SMARTREPORTING_ROUTE_DOMAIN

Integration service route domain name.

SMARTREPORTING_ROUTE_DOMAIN="${CLUSTER_DOMAIN}"

SMARTREPORTING_ROUTE_HOST

Rout host URL.

SMARTREPORTING_ROUTE_HOST=
"${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr"

Smart Reporting deployment parameters

SMARTREPORTING_MEMORY_LIMIT

Memory Limit for each BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_MEMORY_LIMIT="10Gi"

SMARTREPORTING_MEMORY_REQUEST

Memory Request for each BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_MEMORY_REQUEST="9Gi"

SMARTREPORTING_REPLICA_COUNT

Replica count for the BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_REPLICA_COUNT="1"

 

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