Upgrading
The following image provides an overview of BMC Helix Service Management upgrade process for the on-premises system:
The following table provides the steps to upgrade BMC Helix Service Management in your on-premises system:
Task | Action | Reference |
|---|---|---|
1 | Plan the upgrade | |
a | Review the sizing guidelines to make sure your current systems meet the requirements. | |
b | Review system requirements to make sure your current systems still meet the requirements. | |
2 | Prepare for upgrade | |
a | Download the upgrade artifacts | |
b | Upgrade Helm | |
c | Update the Git repositories | |
d | Add deployment pipelines | |
e | If required, upgrade the Kubernetes platform and Ingress controller | |
f | To delete the Helm revision secrets of the Kubernetes CronJob | |
3 | Perform the upgrade | |
a | Upgrade BMC Helix Platform Common Services | |
Upgrade BMC Helix Platform Common Services from version 24.2.00 to 24.3.00 | ||
Upgrade BMC Helix Platform Common Services from version 24.1.00 to 24.3.00 | ||
Upgrade BMC Helix Platform Common Services from version 24.1.00 to 24.2.00 | ||
Upgrade BMC Helix Platform Common Services from version 23.4.00 to 24.2.00 | ||
Upgrade BMC Helix Platform Common Services from version 23.4.00 to 24.1.00 | ||
Upgrade BMC Helix Platform Common Services from version 23.2.02 to 24.1.00 | ||
b | Upgrade BMC Helix Service Management | |