This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment. To view the documentation for the latest version, select 23.3.04 from the Product version picker.


Smart Reporting parameters in the deployment input configuration file

Use the BMC Helix ITSM: Smart Reportingparameters to set the database, password, and other BMC Helix ITSM: Smart Reporting options.

Important

The customertemplate.sh file contains several parameters. However, the following table lists only those parameters that are used for deploying BMC Helix Service Management on-premises.

Related topics

The following table describes various parameters that you must set for Smart Reporting:

Parameter name

Description

Example

SMARTREPORTING_EXTERNAL_INSTANCE_BASE_URL

Cross launch a shared report to Mid Tier.


SMARTREPORTING_EXTERNAL_INSTANCE_BASE_URL=
"https://${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr.${CLUSTER_DOMAIN}/AdminConsole/sharereport.jsp/"

SMARTREPORTING_REPORTS_EXECUTIONQUEUE_INITIAL_WAITTIME

Configure time (in seconds) to run a report.


SMARTREPORTING_REPORTS_EXECUTIONQUEUE_INITIAL_WAITTIME="5"

Smart Reporting database parameters

SMARTREPORTING_DB_ALWAYS_ON

(Microsoft SQL) Setup the clustered database.

Valid values:

  • (Default) Yes
  • No

SMARTREPORTING_DB_ALWAYS_ON="Yes"

SMARTREPORTING_DB_HOSTNAME

Database host name.

SMARTREPORTING_DB_HOSTNAME="DATABASE_HOST_NAME"

SMARTREPORTING_DB_INSTANCE_NAME

Database instance name


SMARTREPORTING_DB_INSTANCE_NAME="DATABASE_INSTANCE_NAME"

SMARTREPORTING_DB_NAME

Name of the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_DB_NAME=
"${CUSTOMER_SERVICE_NAME}_${DB_ENVIRONMENT}_sr"

SMARTREPORTING_DB_PASSWORD

Password for the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_DB_PASSWORD="SR#Admin#"

SMARTREPORTING_DB_PORT

Port where the BMC Helix ITSM: Smart Reporting database is configured.

SMARTREPORTING_DB_PORT="5432"

SMARTREPORTING_DB_TYPE

Type of the BMC Helix ITSM: Smart Reporting database.

Valid values:

  • oracle
  • postgres
  • sql

SMARTREPORTING_DB_TYPE="postgres"

SMARTREPORTING_DB_USER

BMC Helix ITSM: Smart Reporting database administrator.

SMARTREPORTING_DB_USER=
"${CUSTOMER_SERVICE_NAME}_${DB_ENVIRONMENT}_sradmin"

Smart Reporting database password parameters

SMARTREPORTING_ADMIN_CURRENT_PASSWORD

Current password for the database administrator.


SMARTREPORTING_ADMIN_CURRENT_PASSWORD="siadmin"

SMARTREPORTING_ADMIN_NEW_PASSWORD

New password for the the database administrator.


SMARTREPORTING_ADMIN_NEW_PASSWORD="siadmin1"

SMARTREPORTING_ADMIN_USER

Admin user of the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_ADMIN_USER="siadmin"

SMARTREPORTING_REPORTS_EVENT_CACHE_MAX_DAYS

The maximum number of days for which event objects are stored in cache.

SMARTREPORTING_REPORTS_EVENT_CACHE_MAX_DAYS="30"

SMARTREPORTING_REPORTS_EVENT_CACHE_SIZE

Define cache size for BMC Helix ITSM: Smart Reporting events.

SMARTREPORTING_REPORTS_EVENT_CACHE_SIZE="20000"

SMARTREPORTING_REPORTS_TRANSLATION_CACHE_SIZE

Define the translation cache size.


SMARTREPORTING_REPORTS_TRANSLATION_CACHE_SIZE="5000"

SMARTREPORTING_SERVICE_USER_PASSWORD

Admin user's password for the BMC Helix ITSM: Smart Reporting database.


SMARTREPORTING_SERVICE_USER_PASSWORD="siadmin"

Ingress parameters

SMARTREPORTING_INGRESS_ENABLED

Enable or disable Ingress creation for BMC Helix ITSM: Smart Reporting service.

Valid values:

  • (Default) true
  • false

SMARTREPORTING_INGRESS_ENABLED="true"

SMARTREPORTING_INGRESS_DOMAIN

Ingress domain name.

SMARTREPORTING_INGRESS_DOMAIN="${CLUSTER_DOMAIN}"

SMARTREPORTING_INGRESS_HOST

Ingress host URL.

SMARTREPORTING_INGRESS_HOST=
"${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr"

Route parameters

SMARTREPORTING_ROUTE_ENABLED


Enable or disable route creation for BMC Helix ITSM: Smart Reporting service.

Valid values:

  • true
  • (Default) false

SMARTREPORTING_ROUTE_ENABLED="false"

SMARTREPORTING_ROUTE_DOMAIN

Integration service route domain name.

SMARTREPORTING_ROUTE_DOMAIN="${CLUSTER_DOMAIN}"

SMARTREPORTING_ROUTE_HOST

Rout host URL.

SMARTREPORTING_ROUTE_HOST=
"${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-sr"

Smart Reporting deployment parameters

SMARTREPORTING_MEMORY_LIMIT

Memory Limit for each BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_MEMORY_LIMIT="10Gi"

SMARTREPORTING_MEMORY_REQUEST

Memory Request for each BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_MEMORY_REQUEST="9Gi"

SMARTREPORTING_REPLICA_COUNT

Replica count for the BMC Helix ITSM: Smart Reporting user pod.

SMARTREPORTING_REPLICA_COUNT="1"

 

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