This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.To view the documentation for the latest version, select 23.3.04 from the Product version picker.

Glossary

This glossary contains terms that are relevant to BMC Helix Service Management deployment.


BMC Helix Service Management container images

Docker images that contains code, libraries and system settings to deploy BMC Helix Service Management on your environment.

Docker Trusted Repository (DTR)

A Docker Trusted Repository (DTR) is a registry that allows the user to download BMC Helix Service Management docker images. The DTR for BMC Helix Service Management components is containers.bmc.com.

Domain Name System (DNS)

Domain Name System (DNS) is a service that translates domain names into IP addresses used by BMC Helix Service Management.

EPEL Repository

The Extra Packages for Enterprise Linux (EPEL) Repository is an additional package repository which allows you to easily set up Ansible and Jenkins for BMC Helix Service Management deployment.

Git server

A git server is a machine where you store the repositories used to run the BMC Helix Service Managementdeployment pipelines. 

BMC Helix Innovation Suite cluster

A Kubernetes cluster that includes artifacts such as BMC Helix Service Management application parts, Ingress controller, nodes, and infra-services.

Local Git Repository

A git repository on your local server required to run the Jenkins pipeline to deploy BMC Helix Service Management into your Kubernetes cluster. 

BMC Helix Platform Common Services

BMC Helix Platform Common Services is a microservices-based platform that provides foundational services (such as user management, tenant management, and single sign-on) and the data lake (such as Elasticsearch, PostgreSQL, and MinIO).
On the BMC Helix Service Management EPD, the BMC Helix Platform Common Services package is called BMC Helix Platform Services for Service Management.

Important

The BMC Helix Platform Services for Service Management package contains the same common services and data lake that is a part of the BMC Helix IT Operations Management Deployment Manager. If you have already installed BMC Helix IT Operations Management, do not download this package. 


 

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