This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.To view the documentation for the latest version, select 23.3.04 from the Product version picker.

Glossary


This glossary contains terms that are relevant to BMC Helix Service Management deployment.


BMC Helix Service Management container images

Docker images that contains code, libraries and system settings to deploy BMC Helix Service Management on your environment.

Docker Trusted Repository (DTR)

A Docker Trusted Repository (DTR) is a registry that allows the user to download BMC Helix Service Management docker images. The DTR for BMC Helix Service Management components is containers.bmc.com.

Domain Name System (DNS)

Domain Name System (DNS) is a service that translates domain names into IP addresses used by BMC Helix Service Management.

EPEL Repository

The Extra Packages for Enterprise Linux (EPEL) Repository is an additional package repository which allows you to easily set up Ansible and Jenkins for BMC Helix Service Management deployment.

Git server

A git server is a machine where you store the repositories used to run the BMC Helix Service Managementdeployment pipelines. 

BMC Helix Innovation Suite cluster

A Kubernetes cluster that includes artifacts such as BMC Helix Service Management application parts, Ingress controller, nodes, and infra-services.

Local Git Repository

A git repository on your local server required to run the Jenkins pipeline to deploy BMC Helix Service Management into your Kubernetes cluster. 

BMC Helix Platform services

BMC Helix Platform is a microservices-based platform that provides foundational services such as user management, tenant management, and single sign-on. BMC Helix Service Management leverages these services provided by the platform. BMC Helix Service Management uses the following BMC Helix Platform services:

  • Infrastructure services
  • Common services
  • BMC Helix Dashboards
  • BMC Helix ITSM Insights


 

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