Managing users

The BMC Helix Data Manager Workbench enforces access permissions to the Workbench and functionality within the Workbench.  You can create and manage users manually or automatically (when registering your systems). 

To manage users

1. To open the Users Accounts & Roles page, select Configuration > Users.
2. To view the details of a user account, select the account from the list at the top of the page.
3. To create or modify a user account, click the Create or Modify icons on the left.
   To confirm or cancel a create or modify operation, click the buttons on the right of the fields panel.

4. To register a user account, enter the following data.

   Field	Description
   User Name	The unique login used by the user to access the BMC Helix Data Manager Workbench.
   Password	The password used by the user when logging into the BMC Helix Data Manager Workbench.
   First Name	The first name of the user.
   Last Name	The last name of the user.
   Email address	The email address of the user.

5. To view the systems to which the user has access, click the Systems tab.
   Users can perform only migrations for BMC Helix ITSM systems to which they have been granted access. Users who have been granted the super user or BMC Helix ITSM system access roles are exempt from this restriction. You can administer the access that a user account has to BMC Helix ITSM systems from the user account or from the BMC Helix ITSM System administration view.
6. To add a new BMC Helix ITSM system to the user account, select the system from the Remedy System list, and click Add.
   To remove a BMC Helix ITSM system, select it and click Remove.
   These changes take immediate effect.

To enable users to perform data migrations

1. Select Configure > Register & Configure Systems.
2. Select the environment.
3. Click the User tab.
4. Select a user, and click Add.