Creating requests

A request is a record related to a specific task. For example, a request could be a description of a software problem or a purchase order from a customer.

When you create a request, you enter each piece of information about the request in a field. When you save the request, it is added to the database.

If you have permissions, you can open requests and modify them. Only administrators and sub-administrators can delete requests.

To create a new request

1. Open the form.
2. Click New Request.
3. Fill in the appropriate fields in the form.
4. Click Save.