Overview of the Get Agreement application
If you installed BMC Remedy Approval Server sample applications, you can use them to understand and test the approval server functionality. The Get Agreement sample application demonstrates an Ad Hoc process, in which the requesters and approvers choose who should approve the request. For more information about the Ad Hoc process type, see Ad Hoc process.
The procedures in this section use a set of sample users: Frank Williams, Jack Miller, Larry Goldstein, Violet Anderson, and Sue Smith. To follow the sample application procedures using these names, the BMC Remedy AR System administrator must create the BMC Remedy AR System user names, and they must be issued either floating or fixed write licenses. Because this is an Ad Hoc process, you can also substitute licensed user names that already exist on your system when you try these procedures.
In the sample procedures, Frank Williams (the requester) requests a new computer. The approvers use Approval Central to approve or reject the approval request, and to reassign an approval request to another approver. The sample users also send and respond to More Information requests.
The sample application demonstrates the use of Approval Central, an application request form (in this case, AP-Sample2:Get Agreement), and related forms, such as the three-way join form (AP-Sample2:Issue Detail Signat) and AP:More Information forms. It also demonstrates how to display the status of an approval request and how to identify the actions taken by each approver.
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