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Remedy Mid Tier preload logs


Remedy Mid Tier preload logs are available at the following location:

Microsoft Windows — <Installation directory>\bmc software\arsystem\midtier\logs

Linux  /opt/bmc/ARsystem/midtier/logs

The following sample log for Remedy Mid Tier preload describes when the mid tier starts to load and finishes loading active links, menus, and forms:

Feb 1, 2020 4:16:58 PM - WARNING (com.remedy.log.PERFORMANCE) : START activelink/menu preload; start time = 1328141818774
Feb 1, 2020 4:16:59 PM - WARNING (com.remedy.log.PERFORMANCE) : END Activelink/menu preload; end time = 1328141819479; TOTAL(ms) = 705
Feb 1, 2020 4:16:59 PM - WARNING (com.remedy.log.PERFORMANCE) : START form preload; start time = 1328141819480
Feb 1, 2020 4:17:03 PM - WARNING (com.remedy.log.PERFORMANCE) : END form preload; end time = 1328141823072; TOTAL(ms) = 3592

Related topic

BMC-Remedy-Mid-Tier-recommendations

 

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Remedy Action Request System 20.02