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AREA behavior when the RPC program number is 0

These tables show BMC Remedy AR System authentication behavior for this configuration:

  • Authenticate Unregistered Users is selected
  • Cross Reference Blank Password is selected
  • External Authentication Server RPC Program Number is 0

User does not exist in User form

Authentication chaining mode

Authentication behavior

All Authentication chaining modes

  • Authentication is performed using OS authentication. If successful, user information is retrieved from the OS.
  • If OS authentication fails, authentication processing stops.

User exists with no password in User form

Authentication chaining mode

Authentication behavior

All Authentication chaining modes

  • Authentication is performed using OS authentication. If successful, user information is retrieved from the User form.
  • If OS authentication fails, authentication processing stops.

User exists with password in User form

Authentication chaining mode

Authentication behavior

Off

  • Authentication is performed using the AR System User form. If successful, user information is retrieved from the User form.
  • If BMC Remedy AR System authentication fails, authentication processing stops.

ARS - AREA

  • Authentication is performed using the AR System User form. If successful, user information is retrieved from the User form.
  • If BMC Remedy AR System authentication fails, OS authentication is attempted. If OS authentication is successful, user information is retrieved from the OS.

AREA - ARS

  • Authentication is performed using OS authentication. If successful, user information is retrieved from the OS.
  • If OS authentication fails, User form authentication is attempted. If BMC Remedy AR System authentication is successful, user information is retrieved from the User form.

ARS - OS - AREA

  • Authentication is performed using the AR System User form. If successful, user information is retrieved from the User form.
  • If BMC Remedy AR System authentication fails, OS authentication is attempted. If OS authentication is successful, user information is retrieved from the OS.

ARS - AREA - OS

  • Authentication is performed using the AR System User form. If successful, user information is retrieved from the User form.
  • If BMC Remedy AR System authentication fails, OS authentication is attempted. If OS authentication is successful, user information is retrieved from the OS.

 

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Remedy Action Request System 20.02