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Determining AREA behavior

Several factors affect how BMC Remedy AR System authenticates users, including these:

  • Whether Authenticate Unregistered Users is selected
  • Whether Cross Reference Blank Password is selected
  • The value of the External Authentication Server RPC Program Number field
  • Whether the user exists in the User form and, if so, whether a password exists for the user

The following sections describe BMC Remedy AR System authentication behavior for given configurations.

 

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Remedy Action Request System 20.02