Analyzing workflow

Next, the staff considers the park's current organizational processes:

• What are the processes?
• What are the stages or steps of each process?
• Which groups of people participate in the processes?
• To manage, access, and track the processes, what information do the groups need?

Some of the BMC Remedy AR System groups or roles that the park needs are:

• Veterinarians, who provide health care for the animals.
• Animal handlers, who provide day-to-day care for the animals.
• Curators, who handle acquisitions and transfers.
• Horticulturists, who maintain the animals' naturalistic habitats.
• Researchers, who conduct animal-related studies.

Appropriate permissions will be assigned to each group or role according to the information that they need to access.