Creating packing lists
Use the following procedure to create a packing list.
To create packing lists
- In AR System Navigator, expand serverName > Packing Lists.
- Right-click Packing Lists, and select New Packing List.
A new packing list opens.
Packing List
(Click the image to expand it.) - Enter a Label and Description for the packing list.
You cannot enter more than 255 characters in the Label field or more than 2000 characters in the Description field. - Add the packing list objects.
- Click Add.
- In the Add Items dialog box, select the objects you want to add.
To view from more than one object category, click Select All in the Filtering Options area.
Use the CTRL and SHIFT keys to select more than one item from the Available Objects list.
Adding items to a packing list
(Click the image to expand it.) - From the Add Items with Related Property list, select the appropriate option for your packing list:
- Object Only — Add only the selected objects (and not their related objects).
- Directly Related Objects — Limits the scope of server objects when shared workflow is added to the packing list. See the table in the following table.
- All Related Objects — Adds all selected objects and their related objects.
- Click OK.
- In the Definitions tab, set the values for the following properties, as needed:
- Help Text
- New Description (a description for Change History)
- Owner
- Permissions
- Subadministrator Permissions
- Select File > Save.
- In the Save Packing List As dialog box, enter a name.
Packing list names must be unique on each BMC Remedy AR System server. Although there are no naming conventions, create names that provide meaningful descriptions of the packing list. Names can be a maximum of 80 characters, including spaces. Names can include double-byte characters, but avoid using numbers at the beginning of the name.
Names are shared across packing lists, active link guides, filter guides, web services, and applications, so each name must be unique.
Directly related objects that are added to a packing lists
If you select Directly Related Objects when adding objects to a packing list, the packing list includes related objects as described in the following table.
Related objects in a packing list
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*