Open Window action

Use the Open Window action in:

• Active links

Use the Open Window action to open a BMC Remedy AR System form in one of nine window types. The window type determines the form open mode and general window behavior. The fields in the active link editor change depending on the window type selected to allow you to configure the appropriate options for the Open Window action.

The Open Window action includes the following window types:

• Dialog — Open a form that acts as a dialog box from a parent form. The Open Window action defines what data is transferred from the parent form to the dialog box when the dialog box opens, and what data is transferred from the dialog box back to the parent form when a Commit Changes action occurs.
  • Data transfer from the parent form to the dialog box is based on the field mapping you create in the On Dialog Open Action table.
  • Data transfer from the dialog box back to the parent form is not automatic. You must create a Commit Changes active link action (see Commit Changes action) that executes before or when the dialog box closes to cause data transfer. The data transferred is determined by the field mapping you create for the On Dialog Close Action table.
     See To define the Open Window action for dialog boxes and Using a display-only form as a dialog box.
• Search — Open a form in Search mode, using the specified server and form. You can either set default field values in the opened form or map values from the parent form to the search form. See To define the Open Window action for Search or Submit window types.
• Submit — Open a form in New mode, using the specified server and form. You can either set default field values in the opened form or map values from the parent form to the search form. See To define the Open Window action for Search or Submit window types.
• Modify — Open a form in Modify mode, using the specified server and form along with a qualification to select the entries to be displayed when the window opens. See To define the Open Window active link action for Modify or Display windows.
• Display — Open a form in Display mode, using the specified server and form along with a qualification to select the entries to be displayed when the window opens. See To define the Open Window active link action for Modify or Display windows.
• Report — Open a report form to display the results of a search, using the specified server and form. You also specify the report form to use and the search criteria to select the records to include in the report. See To define the Open Window active link action for Report windows.
• Modify Directly — Opens a form in Modify mode and skips workflow events except for the Window Open and Display events. See To define the Open Window active link action for Modify or Display windows.
• Display Directly — Opens a form in Display mode and skips workflow events except the Window Open and Window Display events. See To define the Open Window active link action for Modify or Display windows.
• Popup — Opens a form like a pop-up menu on the browser. It behaves like an existing BMC Remedy AR System pop-up menu and cannot be decoupled from the parent window. See To define the Open Window action for Popup.

For more information about the Open Window action, see: