Using an external delivery mechanism

To use a delivery method that does not use Alert or the BMC Remedy Email Engine, select Other in the Mechanism field. (See To define the delivery mechanism, recipients, and contents.)

When you select the Other delivery mechanism, the Code field appears in the filter or escalation. Select a value from 4 through 98 in the Code field to indicate the delivery mechanism to use.

With this option, the notification is written to a file in the following path:

• Windows — arInstallDir\arserver\db\notification NN.arn, where NN is the number in the Code field.
• UNIX — arInstallDir/db/notification NN.arn, where NN is the number in the Code field.