Use cases for integrating AR REST API with an external form
You can integrate an external form by using AR System REST API. Using REST API for integration facilitates improved integration process that is independent of platform.
Consider the following Interface forms are used for integrating with Incident form:
- HPD:IncidentInterface_Create is used for creating new incidents.
- HPD:IncidentInterface is used for modifying the incidents
Workflow
Task | Action |
|---|---|
1 | |
2 | |
3 | |
4 |
For information about more REST API examples, see the article on BMC Communities Remedy REST API examples.
Related topic
Integrating-AR-System-forms-with-a-third-party-application-by-using-the-REST-API
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