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Limiting entries using a published report

You can limit the number of entries in a BMC Remedy Action Request System (AR System) report, using the Publish Report plug-in. For more information about the Publish Report plug-in, see Troubleshooting-Publish-Report-plug-in-issues.

Best practice
We recommend that you publish a report if you estimate that the report would contain more than 5000 entries.

To limit the entries in a BMC Remedy Action Request System report

  1. Open BMC Remedy AR System Administration Console, and select System > General > Plugin Server Configuration.
  2. On the AR System Administration:Plugin Server Configuration form, select the appropriate Plugin Server instance and the Plugin set.
  3. On the Plugin Configuration tab, click the ARSYS.ARF.PUBLISHREPORT plug-in from the Plugin Name list and then click Modify.
  4. In the Modify Existing Plugin form, modify the setting value for ARSYS.ARF.PUBLISHREPORT on the User Defined Elements panel.
    The default value is 2000.
  5. Click OK.
    The new value for ARSYS.ARF.PUBLISHREPORT is displayed on the Plugin Server Configuration form.

Note

When you change the limit of the entries value to 5000 or more, you must also increase the heap size to more than 1 GB as per your requirement, for example, Xmx1024m or Xmx2048m. The default value is Xmx512m. You can modify the heap size in the armonitor.cfg file at the following location:

"C:\Program Files\Java\<Java_Home_Folder>\bin\java" –Xmx512m -classpath C:\Program Files\BMC Software\ARSystem\pluginsvr\arpluginsvr91_build001.jar; C:\Program Files\BMCSoftware\ARSystem\approval\bin\armaskingImpl91_build001.jar; C:\Program Files\BMC Software\ARSystem\arserver\api\lib\arcmnapp91_build001.jar" com.bmc.arsys.pluginsvr.ARPluginServerMain -x BMC-GXDH6Q1 -i "C:\Program Files\BMC Software\ARSystem" –m

For more information about what parameters to add to the configuration file for limiting the number of entries in an AR System report, see Modifying-the-config-properties-file-for-limiting-report-entries.

 

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