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Defining report types


The ReportType form defines the environment that supports creating, editing, and running reports on the Web.

The following report types are defined in the ReportType form:

  • AR System
  • Web

You can create report type entries, but they should follow the syntax described in the Run Command URL keywords and descriptions table. Only administrators can submit or modify entries to the ReportType form.

The recommended entries for AR System report are loaded automatically during BMC Remedy AR System installation. Open the ReportType form in Search mode to see these entries.

Perform the following steps to define a report:

  1. In a browser, open the ReportType form in New mode.
    http:<host>/<contextPath>/forms/<serverName>/ReportType 

    ReportType form
    (Click the image to expand it.)
    ReportTypeNew.gif
  2. In the Report Type field, enter a name for the supporting report engine.
    BMC Remedy AR System uses the following names. Do not use them as it would violate a unique index that has already been defined.
    • AR System
    • Web
  3. In the Query Converter Class field, enter the name of the Java class that converts a BMC Remedy AR System query string into a query string format recognized in the web reporting interface.
  4. In the Query Override Capability field, select Yes or No.
    The Yes option gives this report type permission to override a query stored in a report. The No option denies this permission.
    This field also is displayed on the ReportSelection form, with the selected value.
  5. In the Run Command field, enter the URL that is used to connect a report to the report engine.
    The Run command begins the processing of the selected report.
    The recommended Run Command is a single-line entry with no spaces. The keyword portion of the URL corresponds to parameters that are passed to the web reporting environment. The following table lists allowable URL keywords that can be used to build the Run command. These keywords listed are for reporting purposes only. They are not BMC Remedy AR System keywords.

     Run Command URL keywords and descriptions

Note

The Edit and Create commands are no longer supported.


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*