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Enabling DSO on an AR System server

Warning

Important

You must perform this procedure on all BMC Remedy AR System servers that participate in distributed operations.

To enable DSO on a BMC Remedy AR System server, follow the given procedure:

  1. Add an AR Distributed Server license to the BMC Remedy AR System server.
     For information about licensing servers, see Licensing-overview.

  2. Uncomment the following DSO server entry in the armonitorconfiguration file:

    The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.

    By default, the armonitorconfiguration file is in this location:

    • (UNIX) /etc/arsystem/serverName/armonitor.conf
    • (Windows) ARSystemServerInstallDir\Conf\armonitor.cfg
  3. Restart the BMC Remedy AR System server.
    The following items are now available in your system:
    • DSO settings on the Administration: Server Information form
    • DSO editors in BMC Remedy Developer Studio:
    • Distributed Mapping editor — Used to create and maintain distributed mappings. See Distributed-mapping.
    • Distributed Pool editor — Used to create and maintain distributed pools. See Distributed-pools.
    • DSO forms on the BMC Remedy AR System server:
      • Distributed Pending form — Lists pending distributed transfers, updates, returns, and deletes. See Viewing-items-in-the-pending-distributed-queue.
      • Distributed Pending Errors form — Lists failed pending distributed operations. See Logging-failed-pending-items.
      • Distributed Mapping form — Used to store definitions of distributed mappings. Normally, you do not need to access this form.
      • Distributed Logical Mapping form — Used to create and store the definitions of logical and physical names. See Creating-logical-mappings.

      • Distributed Pool form— Used to store definitions of distributed pools. Normally, you do not need to access this form.

        Error
        Warning

        Do not modify or delete these forms.

        You can transfer entries in the Distributed Mapping and Distributed Pool forms to their counterparts on remote servers. See Setting-up-broadcast-distributed-transfers.

Related topics

Configuring-DSO-for-a-server-group

 

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Remedy Action Request System 20.02