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Setting timeout options

Use the Timeouts tab to set the timeouts for the selected server.

Best practice
We recommend that you use the Remedy Management Console to set the timeout options. For more information, see Setting-global-level-and-local-level-configurations-using-the-Remedy-Management-Console.

To set timeouts

Important

This form shows the local level value of the configuration. If a local value does not exist, the form displays the global level configuration. If you modify the value on this form, the local level configuration value is modified.

For example, if a configuration shows global level value and you modify the value by using this form, the local level value gets created for the configuration.


  1. In a browser, open the AR System Administration Console, and click System > General > Server Information.
     The AR System Administration: Server Information form appears.
  2. Click the Timeouts tab.

    AR System Administration: Server Information form — Timeouts tab
     (Click the image to expand it.)
    serverinfo-timeouts.png

  3. Edit the options, as needed:

    Timeouts tab fields

  4. Click Apply.

 

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