Actions in ITSM applications that trigger caching

In large BMC Remedy AR System applications such as those in the BMC Remedy IT Service Management Suite (BMC Remedy ITSM Suite), some actions performed through the BMC Remedy AR System Administration Console might trigger a client cache load or an admin copy cache. The following table lists ITSM actions that can trigger a client re-cache or an admin copy cache event.

<sup>1. Removes the group record associated with the company.
2. Support groups are not used as permission groups in structures. This action does not trigger a client cache load.
3. The form must be open.</sup>