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Access level options for administrators


In your application development and production environments, you can provide different levels of access for administrators. The Overlay Group option on the Group Information Form, provides the following access options:

  • Overlay Group field set to 1
     When a group assigned to the user has the Overlay Group field set to 1, the user is restricted to working on overlay and custom mode objects. In BMC Remedy Developer Studio, the user can work only in Best Practice Customization mode.
  • Overlay Group field set to 0
     When a group assigned to the user has the Overlay Group field set to 0, the user is restricted to working on base mode objects. In BMC Remedy Developer Studio, the user can work only in Base Developer mode.
  • Overlay Group field set to 999999999

    When a group assigned to the user has the Overlay Group field set to 999999999, the user is restricted from creating, modifying, deleting, and importing objects. The user can only read and export objects from all layers.

  • Overlay Group set to (clear)
     When the Overlay Group is set to (clear) the Group provides no restrictions on access to base, overlay, or custom objects. For more information about Overlay Groups, see Creating-groups.

    When you assign a user to a group with Overlay Groups set to 1, you must also assign the user to the Struct Admin or Struct Subadmin group. For more information, see Groups-in-BMC-Remedy-AR-System and Operations-on-objects-restricted-by-development-mode.

To create a new group with the Overlay Group option set to 1

  1. From the BMC Remedy AR System Administration Console, navigate to: Application > Users/Groups/Roles > Groups
  2. Create the Group as desired and select 1 in the Overlay Group drop-down menu, to make it an Overlay Group.

    overlay group.png

To create Struct Admin Permissions

  1. From the BMC Remedy AR System Administration Console, navigate to Application > Users/Groups/Roles > Groups
  2. Create a group named Struct Admin Permissions, to provide access to the objects.
  3. Set the Group Category field to Regular.
  4. Set the Group Type field to Change.
  5. Specify the Group ID which is not used by any other group, and which is outside of the range of BMC reserved Group IDs.

To assign group assignments to a user

  1. From the BMC Remedy AR System Administration Console, navigate to Application > Users/Groups/Roles > Users
  2. Make sure the user is assigned the following groups:
    • Struct Admin
    • Struct Admin Permissions

          For details see Struct-Admin-group-permissions.

 

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