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How preference servers work

You can log on to a preference server, which sets the behavior and display characteristics of each client. These preferences can be stored locally on the client machine, or centrally on a designated preference server. Centralized preferences make the same settings and customizations available when logging in to multiple machines. Local preferences can be used when no preference server is designated or available. Regardless of whether centralized or local preferences are used, multiple users can use the same client machine with individual preferences and customizations.

Only BMC Remedy AR System 5.0 or later servers can be used as preference servers. If no preference forms are found on your AR System server, a text box appears asking if you want to create the preference server forms. The BMC Remedy Migrator Preference form is then created to set up a preference server.

For more information about preference servers, see Setting-user-preferences.

Warning

Note

If you are logged in to two computers simultaneously and make a change on one by changing an option or licensing a server, you do not automatically see the new options or licenses on the other computer. You must log on again to the preference server to view the new changes.

 

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Remedy Action Request System 20.02