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Preserving Request ID field values


You might want to preserve the Request ID field values of your BMC Remedy AR System requests for the following reasons:

  • Backward compatibility — You might have cross-references that see requests by the Request ID field value.
  • History — The Request ID field values were created with the old format, and there is no need for change.
  • Design — Your BMC Remedy AR System design requires periodic change to the Request ID field. For example, use the current year as a prefix for that field.
  • No data — No requests were submitted, so there are no Request ID fields to convert.

 

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Remedy Action Request System 20.02