Specifying confirmation email field content using the Format label
Like the Query instruction, the Format label can specify whether a confirmation email from a Submit instruction should include all fields from the form or only the fields in the results list.
To use the Format label, configure the incoming mailbox Reply With Entry parameter to Yes. If Reply With Entry is set to No, then the Format label is ignored and the confirmation email will contain only the Request ID number.
By default, the Format label is set to Full, which means all fields in the form are included in the confirmation email. To include only fields from the results list in the confirmation message, set the Format label to Short:
Schema: HD Incident
Server: polycarp
Login: Francie Frontline
Password: <userPassword>
Action: Submit
Format: Short
!Submitter!: Francie Frontline
!Short Description!: Create entry for new hire.
Server: polycarp
Login: Francie Frontline
Password: <userPassword>
Action: Submit
Format: Short
!Submitter!: Francie Frontline
!Short Description!: Create entry for new hire.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*