Default language.

Creating a submit email


Here you open a new email message and paste the contents of the exported mail template into the new email. You use this email to submit a record to the Modify Email Workflow form.

To create a test email

  1. Create a new email in your email client.
  2. Address the email to the Email Engine inbox account.
  3. Enter a subject line, for example, Modify Email Workflow.
  4. Copy and paste the contents of the exported email template into the new email, and then enter the required information for the template, for example: 

    #
    # File exported Tue Sep 21 15:34:56 2004
    #
    Schema: Modify Email Workflow
    Server: POLYCARP.eng.bmc.com
    Login: Demo
    Password:
    Action: Submit
    # Values: Submit, Query
    Format: Short
    # Values: Short, Full
    Submitter !2!: Demo
    Short Description !8!: Email Test*
  5. Send the email to the incoming mailbox.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Action Request System 20.02