Documentation update The service name is changed from BMC Helix Vulnerability Management to BMC Helix Automation Console. You can find the latest documentation at BMC Helix Automation Console..

Configuring the TrueSight Orchestration connector

As an administrator, you configure a connector to enable integration with TrueSight Orchestration for change management. For any remediation operation (patch, vulnerability, compliance, and template-based), you can now create a change ticket with an approval process in BMC Remedy IT Service Management and ServiceNow. The TrueSight Orchestration connector establishes a connection and enables communication between TrueSight Orchestration and Automation Console. For more details about the integration, see Change-automation. For BMC Helix Automation Console, you configure the connector from the UI using a Cloud Native User profile. This profile is created when you subscribe to the BMC Helix Automation Console service. For TrueSight Automation Console, as an administrator, you configure and enable the connector from the UI. 

Configuring the connector

To configure the connector, do these steps: 

  1. Go to BMC Helix Automation Console login page.
  2. Select the Login Profile as Cloud Native User and provide the credentials to login as a cloud user. 
  3. Go to the Briefcase.pngbriefcase menu on the top right, and click Connectors > Add a Connector.
  4. From the on-premises connectors, select the TrueSight Orchestration connector, and click Configure.
  5. On the Add a connector page, provide the following details:
    1. Select Make Change approval mandatory to make change request creation and approval is mandatory when an operation is created.  
    2. Enter the host name where TrueSight Orchestration Grid Manager is installed in the https://<FQDN> format, and provide the port number. 
    3. Enter the username, and password required to log on to the Grid Manager. 
    4. After entering the password, click Save.
    5. Specify the name of the grid and save changes. 
  6. Click Continue and download the connector zip file on a local host. 

  7. On the server where the connector file is downloaded and extracted, go to the connector location, and run the following command to install and start the connector: 

    • Windows: run.bat
    • Linux: run.sh

    The connector starts running successfully. You can view the connector status on the Connectors page. 


Where to go next?

After successfully configuring the connector, you can now complete the tasks required to enable change automation. See Enabling-change-automation.

 

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