This documentation supports the 20.02 version of BMC Helix Platform.To view the documentation for the current version, select 20.08 from the Product version menu.

Configuring the cognitive service providers for the BMC Helix Platform Cognitive Service

BMC Helix Platform enables the administrators to make a choice between the cognitive service provider that they can use for auto-classification and conversation services. As an administrator you can use one of the following cognitive service providers for the BMC Helix Platform Cognitive Service:

  • IBM Watson Assistant Conversation Service activated by BMC
  • BMC Native (Google) classification based on Google Cloud Platform

Where to go from here

Action

Reference

Configure the IBM Watson service activated by BMC to use the BMC Helix Platform Cognitive Service.

Configure the BMC Native (Google) classification to use the BMC Helix PlatformCognitive Service.


 

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