Creating or modifying Foundation data
As an administrator, you can build the Foundation data in your custom applications by using any of the following methods:
- Create individual Foundation data
- Load Foundation data in bulk
- Load existing Foundation data from Remedy ITSM
To know about the Foundation data library, data model, and different types of Foundation data, see Foundation-data-library-and-data-model.
This section provides information about how to create individual data elements of Foundation data in BMC Helix Platform:
Task | Action | Reference |
---|---|---|
1 | Define Organization data to represent a collection of people with a common purpose specific to the business and to support requirements. | |
2 | Define Person data to represent an employee, an agent, a customer, or a vendor. The Person data also includes information about the person, such as their company and organization, site, contact information, roles, login information, and permissions. | |
3 | Define Location data to represent an organization's physical such as office building or warehouse, or logical location such as sales region. | |
4 | Define Categorization data to classify and organize sets of common items, such as, configuration items, support tickets, incident requests, change requests. | |
5 | Define Geography data to represent the physical location of your sites by identifying the country, state or province, and city. | |
6 | Define Foundation associations to manage relationships between data in the Foundation library. |
Related topics
Setting-up-Foundation-data-for-custom-applications