This documentation supports the 20.02 version of BMC Helix Platform.To view the documentation for the current version, select 20.08 from the Product version menu.

Administering


An administrator manages a tenancy, which is a group of customers of SaaS service providers or managed service providers (MSPs) that share a common access and permissions to a software.

This section provides information about granting access to users, creating or populating Foundation data, deploying codeless applications

Action

Reference

Understand the roles and permissions level for each role.

Customize the appearance of your applications that suit your organization's branding.

Set up data in your application to create a Foundation business model that can be used by your applications or load Foundation data in bulk.

Address the personal data protection and privacy requirements associated with the General Data Protection Regulation (GDPR).

Set up user accounts and grant access to manage and maintain the system.

Configure incoming and outgoing mailboxes, and the steps to create templates.

Configure additional FTS settings to refine the search results.

Updating centralized tenant configuration settings to store the tenant's configuration data at a common location that can be accessed across multiple servers. 

Assign application licenses to users, so that the users can legally use the application.

Create deployment packages to deploy codeless applications in development, test, or production environments.

Upgrade to new version of an application.

Register a webhook with BMC Helix Platform.

Submit user reported errors along with the steps that resulted in the error to BMC Support.

Monitor the consumption of cognitive service, download the consumption reports, and configure email notifications that are sent when the consumption exceeds the specified threshold.  

View who made what changes to the configurations in BMC Helix Innovation Studio.

 

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