Configuring
This section provides information on how you can use BMC Helix Platform services and libraries to customize your applications:
Action | Reference |
|---|---|
Extend your application to include an approval mechanism that facilitates the end-to-end execution of events from the time a user makes a request till the request is addressed—either approved, rejected, or, cancelled. | |
Automate your application workflow tasks, such as assignment and categorization, use the cognitive service | |
Integrate an application with third-party systems by using connectors without having to perform any changes to the application code. | |
Integrate with RESTful services in a codeless way. | |
Enable automatic request assignment for application requests by defining the rules in an assignment policy and triggering the policy from assignment processes. | |
Configure cognitive insights as an alternative to full-text search (FTS). | |
Leverage data residing outside BMC Helix Platform to appear in BMC Helix Platform as local record instances. | |
Enable your application to use the cognitive summarization service. | |
Leverage Automation Anywhere Robotic Process Automation (RPA) to automate any task or a manual flow within your application. |