This documentation supports the 20.08 version of BMC Helix Platform.  To view an earlier version, select 20.02 from the Product version menu.

Updating centralized tenant configuration settings

Centralized tenant configuration refers to storing the tenant's configuration data at a common location that can be accessed across multiple servers. The Centralized Tenant Configuration ensures consistency by communicating changes to the global properties across servers in a cluster. When a tenant-specific property is modified on one server, the Centralized Tenant Configuration automatically sends the notification to other servers that have the same tenant added, so that these configuration changes are also synchronized on each server in the same cluster.

Centralized tenant configuration contains configuration settings for the following components: 

  • Approval
  • Assignment
  • Shared

To configure centralized tenant configuration settings

  1. Log in to BMC Helix Innovation Studio and navigate to the Administration tab. 
  2. Select Configure My Server > Centralized Configuration Settings > Centralized Tenant Configuration. 
  3. From Component Type, select the component for which you want to configure the setting:
    • To configure a new setting, click Add Setting.
    • To edit a setting, select the setting that you want to edit, and click Edit. 
  4. From the Setting Name list, select the setting to be configured.
  5. In Setting Value, provide the appropriate value for the selected setting.
  6. Click Save. 

Centralized Tenant Configuration settings

The following table describes the centralized tenant configuration settings in BMC Helix Innovation Studio and provides example values for each setting:

Tip

  • If you cannot view all the columns, click Full screenfullscreen.gif in the upper-right corner of the page or press F to open the page in full screen mode. Alternatively, use the scroll bar at the bottom of the table. Press Esc to exit full screen mode.
  • To easily search for a specific parameter in the table, select the parameter from the Setting Name list. Alternatively, type the name of the parameter in the Setting Name text box.
    For example, to search for the Full-Text-Case-Option parameter, select it from the Setting Name list, or type the parameter name in the Setting Name text box.

Audit settings


Restrict logging settings


Attachment security settings


Other settings


 

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