26.1 enhancements and patches

Review BMC Helix Innovation Suite 26.1 enhancements for features that will benefit your organization and to understand changes that might impact your users.

Version	SaaS	On-premises	Fixed issues	Updates and enhancements
26.1.00	✅		Known and corrected issues	26.1.00 enhancements

For a list of recent updates and enhancements across multiple versions, see Release notes and notices.

(SaaS subscribers only) Downloading and installing the SDK

Download the BMC Helix Innovation Studio SDK	See Setting up your IDE and installing BMC Helix Innovation Studio SDK.
Upgrading to BMC Helix Innovation Studio SDK 26.1.00	See Upgrading to the latest BMC Helix Innovation Studio SDK

BMC Helix applies upgrades as described in the BMC Helix Upgrade policy.

26.1.00 enhancements

The following video (01:29) provides a quick overview of the enhancements in the BMC Helix Innovation Suite 26.1.00.

Configure the language, time zone, and date and time style preferences in BMC Helix applications

In addition to setting your preferred language, end users can set the time zone, date, and time style from My preferences in any BMC Helix application. The existing language preference is retained. This enhancement ensures consistent user settings across screens and improves the overall experience for users working across different regions. For more information, see Setting language, time zone, and date and time style in My preferences.

My preferences to configure the language, time zone, and date and time style in BMC Helix applications

Enhance search by using multi-form search on non-text fields

As an application business analyst, in addition to Full-Text Search (FTS) on text fields, you can enable Multi-Form Search (MFS) on non-text fields. These non-text fields include structured filters such as date, datetime, time, integer, drop-down list, decimal, checkbox, and radio button. With this capability, you get more relevant results for complex queries from applications such as BMC HelixGPT.

For more information, see Enabling full text search in fields.

Enable MFS for non text fields

Increase the field length in AR System forms to accommodate longer strings

As an administrator, you can use Field Length Updater Utility to automatically increase the input length of character fields across multiple forms in AR System-based applications. This utility ensures that data is not truncated, especially for double-byte languages, helping you avoid manual updates in Developer Studio. To obtain the utility, submit a Change Request (RFC) in BMC Helix Support Central. For more information see Request for Change process.

For more information, see the Input Length property in Field Properties.

Field length updater utility

Enable users to scan barcodes or QR codes from mobile devices

As an application developer, create fields that enable mobile application users to scan information in barcodes and Quick Response codes (QR codes) to character fields. To learn more, see Creating fields for scanning QR codes or bar codes.

Concept graphic of bar code scanning to character fields

Create customizable tables in PWA screens by using Developer Studio

As an application developer, create tables for Progressive Web Application (PWA) screens that enable application users to add customizations such as resizing columns and rearranging columns. The customizations to these tables persist across sessions for each application user. Also, use the PERFORM-ACTION-TABLE-COLUMN-SIZE-RESET command in active links that enable application users to reset the table customizations.

For more information, see Creating list view tables with customizable columns.

Concept graphic of table column customizations

(Available for logged-in users only) Get help faster with DocuAssistant

Use DocuAssistant, an AI-powered tool, to find answers to your questions, get procedural information, clarify concepts, and understand terms better. DocuAssistant retrieves answers from the official BMC Helix documentation. To get help, click the DocuAssistant on the documentation page and type your question.

Click DocuAssistant to find answers to your questions.

What else changed in this release

The following table lists the changes in the product behavior:

Update	Product behavior in versions earlier than 26.1.00	Product behavior in version 26.1.00
Froala editor replaces CKEditor for rich text editing.	CKEditor is used for rich text editing.	Rich text editing uses the Froala editor instead of CKEditor in rich text view component, rich text area field, and expression editor. For more information, see Deprecated and discontinued features.
Better handling of concurrent process signals	When a process had wait states on parallel gateway paths, and more than one wait state resumed at the same time, the system sometimes processed those signals simultaneously. This mechanism caused the process to get stuck or enter an inconsistent state, leading to errors or failed API calls.	When a process has wait states on parallel gateway paths, and more than one wait state resumes at the same time, the system processes those signals one at a time. Handling the signals sequentially prevents the process from getting stuck or entering an inconsistent state. For more information, see Defining the application business logic through processes.
Session timeout behavior in environments where BMC Helix Single Sign-On (BMC Helix SSO) is enabled	BMC Helix Innovation Suite used its own built-in idle timeout mechanism. If you were logged into BMC Helix Innovation Suite and became inactive, a timeout warning was displayed. You would then be logged out, even if you were active in other BMC Helix applications.	When you log in to BMC Helix Innovation Suite through BMC Helix SSO, BMC Helix Innovation Suite uses the BMC Helix SSO provided idle timeout mechanism. This behavior ensures session activity is tracked across all BMC Helix SSO enabled applications, preventing unexpected timeouts. Users can see localized timeout warnings when the session is about to expire. They can extend their session if they are active in another application where BMC Helix SSO is enabled. For more information, see Enabling idle timeout for integrated BMC applications.
Uses separate jetty connectors for reporting and transactional traffic	Both transactional and reporting traffic is processed through the same Jetty server connector on port 8008.	Reporting and transactional traffic are separated using dual Jetty connectors with dedicated thread pools to ensure stable performance. The primary Jetty connector uses port 8008 for transactional traffic, and the secondary Jetty connector uses port 9008 for reporting traffic. For more information, see Configuration-settings-E-M.
Support for using custom ClamAV antivirus signature files to scan attachments for malicious content	Support for using custom ClamAV antivirus signature files is not available.	BMC Helix Innovation Suite supports custom ClamAV antivirus signature files for attachment scanning. For more information, see Scanning attachments using custom ClamAV signature files. To apply custom ClamAV signature files, submit a Change Request (RFC) in BMC Helix Support Central. For more information, see the Request for Change process.
Support for importing additional knowledge article templates	Articles that use the Known Error or Problem Solution templates can’t be imported from BMC Helix Business Workflows to BMC Helix Knowledge Management by ComAround.	The articles based on the following templates can be imported from BMC Helix Business Workflows to BMC Helix Knowledge Management by ComAround: Known Error—Provides root cause information and workarounds for a known issue. Problem Solution—Documents a resolution after identifying the root cause. For more information, see Knowledge base import overview.