Performance benchmarking results for the BMC Helix Innovation Suite and Applications
The BMC performance team conducts a series of tests to establish the benchmark for version 26.1 of BMC Helix Innovation Suite and Applications. The benchmarking test also provides a guideline for sizing and optimal deployment configuration. For a realistic simulation of a production environment, all servers are configured as a cluster for high availability (HA), as clustering affects system performance and scalability.
The benchmarking test was conducted for the following products:
- BMC Helix IT Service Management (Helix ITSM)
- BMC Helix Service Request Management
- BMC Helix Knowledge Management
- BMC Helix Single-Sign-On
- BMC Helix Atrium Configuration Management Database (Helix CMDB)
- BMC Helix Progressive Web Application (PWA)
- BMC Helix Digital Workplace
- BMC Helix Business Workflow
- BMC HelixGPT
- BMC Helix LiveChat
The results of the benchmark provide the following information:
- Quantitative test results for use cases, or as a baseline or reference
- A guideline for hardware sizing for a given workload
- System configuration recommendations for optimal performance
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