Performance benchmarking results for the BMC Helix Innovation Suite and Applications


The BMC performance team conducts a series of tests to establish the benchmark for version 26.1 of BMC Helix Innovation Suite and Applications. The benchmarking test also provides a guideline for sizing and optimal deployment configuration. For a realistic simulation of a production environment, all servers are configured as a cluster for high availability (HA), as clustering affects system performance and scalability. 

The benchmarking test was conducted for the following products:

  • BMC Helix IT Service Management (Helix ITSM)
  • BMC Helix Service Request Management
  • BMC Helix Knowledge Management
  • BMC Helix Single-Sign-On
  • BMC Helix Atrium Configuration Management Database (Helix CMDB)
  • BMC Helix Progressive Web Application (PWA)
  • BMC Helix Digital Workplace
  • BMC Helix Business Workflow
  • BMC HelixGPT
  • BMC Helix LiveChat

The results of the benchmark provide the following information:

  1. Quantitative test results for use cases, or as a baseline or reference
  2. A guideline for hardware sizing for a given workload
  3. System configuration recommendations for optimal performance

 

 

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BMC Helix Innovation Suite 26.1