Setting language, time zone, and date and time style in My preferences

You can set your preferred language, time zone, and date and time style from My preferences under the user profile in any BMC Helix application. 

Before you begin

The AR-IS-Locale-Convergence CCS parameter controls where user preference data is stored. By default, the parameter is set to true, and all user preference values are stored in the AR System User Preference form. If the parameter is set to false, language preferences are stored in the User Preference form, while time zone and date and time preferences are stored in the AR System User Preference form.
For more information, see Configuration settings A-B.

To set your language, time zone, and date and time style

1. Log in to any BMC Helix application and navigate to the Workspace tab.
2. Click the Profile icon and select My preferences.
3. From the Language list, select your preferred language.
4. From the Time zone list, select your preferred time zone.
5. From the Date & time style list, select your preferred date and time style. 
   You can select from the following options:
   • None—This is the default option and displays the date and time in a medium format. For example: Feb 3, 2026, 8:51:13 PM
   • Long—Displays in a long format. For example: February 3, 2026 8:51:13 PM  
   • Short—Displays in a short format. For example: 02/03/2026 8:51 PM
   • Custom—Allows you to define your own Date format and Time format. For more information, see To set custom date and time formats.
6. Click Save. Log in again to apply the changes.

The following image displays sample values for My preferences:

To set custom date and time formats

1. From the Date & time style list, select Custom.

2. Select a format from the Date format list, or click Add new to create a custom format. Enter the required date format and click Add.
   To modify a custom format, select it from the list.

   

3. Select a format from the Time format list, or click Add new to create a custom format. Enter the required time format and click Add.
   To modify a custom format, select it from the list.
   
   
4. Click Save. Log in again to apply the changes.

The following image displays sample values for custom date and time formats: