Creating and managing custom web reports
With BIRT reports reaching end of life, administrators can use alternative, modern tools in BMC Helix ITSM to view analytics for various artifacts and print the reports. Reports are now accessible via BMC Helix Dashboards, PWA screens, or consoles. These tools ensure continued access to critical data with enhanced visualization, export, and printing capabilities.
When you view the BIRT reports, the following message is displayed in the application informing you about the end of life of the reports.
BMC Helix has discontinued support for web reports from version 25.4. Use BMC Helix Dashboards for all your reporting needs.
Where to go from here
Viewing and generating application reports in BMC Helix Dashboards
Creating interactive dashboards for your applications by using BMC Helix Dashboards