Release notes and notices

Issues that were corrected by 25.4.01 and issues that remain open

The cumulative updates from previous releases (25.3.02 and 25.4) are rolled into the 25.4.01 release for SaaS and on-premises users.

Updates available in 25.4 patch 1:

• Updated support for technology stack
• Enable realm identification using patterns
• Remove obsolete container images 
• Enable multiple domain authentication with BMC Helix Single Sign-On for seamless authentication

• Deploy infrastructure services required for CORE mode automatically

Issues that were corrected by 25.4 and issues that remain open

Enhancements available in 25.4:

• Get context-aware responses by attaching images to HelixGPT chat

• Access frequently used filter options quickly

• Configure event handlers in the View designer to automatically trigger actions at runtime

• Flexibility to enforce parent-child record associations to reduce errors

• Support for the Catalan locale

• Enable archiving on audit records

• Launch BMC Helix Dashboards from the AR System Report Console to manage reports

• Configure the Results list in Progressive View by using Developer Studio

• Date/Time fields can store values beyond January 19, 2038

• Improve AR System Server startup time by usage-based loading of forms

  Configure support group and assignee fields for cases

Issues that were corrected by 25.3 and issues that remain open

Enhancements available in 25.3:

• View and configure chat responses in a carousel or card format

• Configure dynamic welcome suggestions and view dynamic suggestions for chat responses

• Invoke an AI agent from BMC Helix Innovation Studio workflow

• Enhance the flexibility of the Record editor by binding inputs to view variables instead of record fields

• Add a named list to filterable grid columns in a Record grid

• Enable email action support in the activity log for a custom application

• Enable localization of data in AR System forms

• Create advanced search filters by combining AND, OR, and NOT operators for BMC Helix Knowledge Management by ComAround articles

• (Controlled availability) Generate record definitions by using simple, prompt-based conversations in BMC Helix Innovation Studio

• (Controlled availability) Preview and edit BMC Helix Knowledge Management by ComAround knowledge articles directly within BMC Helix ITSM